Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

When you visit our website, your IP address, start and end of the session will be recorded for the duration of this session. This is due to technical reasons and thus represents a legitimate interest within the meaning of Art 6 Paragraph 1 lit f DSGVO. Unless otherwise regulated below, we do not process this data further.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of an easier shopping process and for the later contract processing, the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: telephone number, e-mail address. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the end of the tax law retention period (7 years).

In addition, the data name, address, purchased goods and date of purchase are stored until the expiry of the product liability period (10 years). The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognise your browser on your next visit.

If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web Analysis

Analysis tracking tool Google Analytics (GA) of the American company Google Inc. For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Analytics collects data about your actions on our website. For example, when you click on a link, this action is stored in a cookie and sent to Google Analytics. The reports we receive from Google Analytics enable us to better tailor our website and services to your needs. In the following we will go into more detail about the tracking tool and inform you above all about what data is stored and how you can prevent this.

Our website uses functions of the web analysis service Google Analytics (GA) of the American company Google Inc. For the European area the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there. Google has distributed its servers around the world. Most of the servers are located in America and therefore your data is usually stored on American servers. Here you can read exactly where the Google data centers are located: https://www.google.com/about/datacenters/inside/locations/?hl=de

You can prevent this by setting your browser so that no cookies are stored. We have concluded a corresponding contract with the provider for order data processing.

Your IP address is recorded, but immediately (e.g. by deleting the last 8 bits) pseudonymised. Thus only a rough localization is possible.

Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information about this at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=111343489. We hope we have been able to provide you with the most important information about data processing by Google Analytics. If you want to learn more about the tracking service, we recommend these two links: http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de.

The data processing is based on the legal provisions of § 96 Abs 3 TKG and Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern within the meaning of the DSGVO (justified interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymised.

You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postcode.

Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@hoellinger-juice.at. We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing that took place on the basis of the consent given until the revocation.

Your rights

With regard to your data stored with us, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us at office@hoellinger-juice.at or the data protection authority.

You can reach us at the following contact details:

IMS Höllinger GmbH
Johann Winter Gasse 29
3021 Press tree
Austria

Tel: +43 22 33 570 88
Fax: +43 22 33 570 88 15
Email: office@hoellinger-juice.at